Terms and conditions

1:What customers need to do

If you don't want our product, you can contact our customer service Support@campark.net for a refund.

Refund process:
1: Send an email to our customer service (Support@campark.net)
2: Explain the reason for your refund
3: Send the goods back to the warehouse address provided by the customer service, and provide the tracking number
4: Wait for the customer service to return the money to your account (the money will be returned to your original account within 3 working days)

 

2:Applicability of returns and refunds

Refund

The goods will generally be shipped within 1-2days (work time), you can see the shipping status in your order within 1-2 days, and we will also send you an email to remind you that your order has been shipped, and After delivery, a tracking number will be sent to your mailbox。

Note: If you pay by credit card, we will charge a 3.5% handling fee of the order amount, and then refund the remaining money. Because the bank will take away your 3.5% handling fee.
If you are paying with paypal, we will give you a full refund.

Return
If the goods have quality problems, you can contact our customer service (Support@campark.net), we will give you the return address, give you a full refund, and pay for the shipping cost of your camera return.

Note: If it is not a quality problem, we will not pay the returned shipping fee, and we need to deduct the shipping shipping cost before returning the remaining money to you. 

3:Time limit for accepting returns

Refunds can be applied for within 24 hours, and returns can be applied for within 30 days.

4:About  billing and payment page security 

The website defaults that your billing address and delivery address are the same. If your billing address is different from the delivery address, you can remove the default check.

All payment pages are encrypted, all your personal information will not be leaked out, please don’t worry about personal privacy leakage.

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