1：How fast can I get my order delivered?
Tip: We will not use USPS (this is terrible) to ship to you, please don't worry.
We have warehouses all over the world.
If you are in the United States, Canada, Britain, Germany, Italy, France, Australia, Japan and European countries, we will use: DHL, FedEx, UPS to deliver to you, and it is expected that you will receive it within 3-7 days.
If you are in another country, it is expected that within 7-12 days, you can receive the package.
Customs tax terms
We will ship from the warehouse in your country and will not charge any taxes or fees from customers.
But sometimes the stock in the local country is insufficient, and we will ship from other countries, and may require customs clearance and tax payment.
If your goods need to pay taxes, we will contact you before the goods are sent out. Please don't worry, we will help you complete customs clearance and tax payment together.
2：How can I track my order?
When you complete the purchase, we will provide you with an order number (to send you the order number via email), you can query this website based on this order number at https://t.17track.net Logistics information
3：How much is the shipping cost？
As long as the order is over $50, the shipping is free（Free shipping on holidays. If the order does not exceed $50, the shipping will be $10 for worldwide. Some remote countries and regions need to charge 10-30 US dollars for transportation fees (shown on the checkout page)
Note: If you want to buy in bulk, please check the customs policy of your country before buying. We don't include customs clearance and you need to clear it yourself. If the goods are returned because they cannot be cleared, we need to charge the freight for the goods.
Most goods in the United States, Canada, the United Kingdom, France, Italy, Spain and other European regions don't require customs clearance, and will be delivered using local warehouses.
For other countries, please contact us before buying in bulk.
4：How to return the product?
If your goods have quality problems, please contact us at：firstname.lastname@example.org. and provide your order number.
If there is a problem with the product, you can return it within 30 days, we provide a one-year warranty
If you have any questions, you can request a refund on your paypal or credit card.anytime.
Our goal is to make sure your International buying experience exceeds your expectations. If you have any questions or would like references from our customer base of large institutional, research or university clients, please feel free to contact me anytime at email@example.com
5：How to cancel an order?
If you want to cancel your order, you can contact: firstname.lastname@example.org.
Due to the impact of Covid 19, logistics will be delayed. It is expected to be delayed about 1-2 days than usual. If your country or region is closed, we will send you an email to notify you. Please fill in your email when ordering!
For logistics, return, product quality, etc., please contact email@example.com
For cooperation, wholesale accounts, evaluation, etc. please contact Lisa@campark.net